FAQ's
- Who is CSM Worldwide?
-
CSM provides critical automotive market foresight to more than 500 customers,
including 80% of the world's top automotive manufacturers and suppliers.
On
average, CSM's analysts have more than 10 years of industry experience each.
With analysts around the world monitoring the global automotive market, CSM is
recognized worldwide as the most trusted forecasting company.
- What can CSM do for my company?
-
CSM Worldwide helps you make better, well-informed strategic business
decisions that are oriented to the highest return at the lowest risk. Please
read some of our client testimonials on our services
page of the CSM website.
- What is CSM AutoBase™?
-
This service is an online database tool which allows you to view the forecast
electronically, as well as create customized queries. Benefits of CSM
AutoBase™ include customized download, 24-hour access, and all available
global and regional files per your company's subscription. A license including
a login and password is needed to access this data.
- What are CSM Advance Efiles™?
-
This service provides an easy and efficient means to access your CSM global
and regional forecast Excel files. Benefits of CSM Advance Efiles™
include quick download, 24-hour access, and all available global and regional
files per your company's subscription. A license including a login and
password is needed to access this data.
- How do I get my login and password information?
-
If you have lost your login information please email info@csmauto.com
with your complete contact details and a customer service representative will email your login information
within one business day.
- What services does my company have access to?
-
If you have your login information you can view the services your company
subscribes to in two ways. CSM AutoBase™ and CSM Advance Efiles™ allow you to
expand the outline in the left panel of the screen to view services available.
If you do not have a login, please email
info@csmauto.com with your complete contact details and a customer service
representative will contact you within one business day.
- Who do I contact if I have a question about a forecast?
-
Key analyst contact information can be found at
the following link: Key Analysts.
In CSM AutoBase™ you can find the analysts contact information under
the "Profile" tab. In CSM Advance Efiles™ the key analyst contact
is embedded in each file.
- When are new data/Efiles posted?
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Once you have logged in to Advance Efiles you will see a green link labeled 2007 CSM Publication Schedule in the left hand column of the screen.
- How do I tell if the data posted is new?
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For CSM AutoBase™ click on the "Profile" button in the green menu
bar at the top of the screen. This will list the most recent revision of the
data online. For CSM Advance Efiles™ each file has a creation date located
directly to the right of the file posted.
- What is the difference between engine installation and engine production?
-
Engine installation represents the amount of engines that are installed into a
vehicle at the vehicle production plant. This type of query is run by suppliers
that are providing vehicle/engine specific components like belts, manifolds and
exhaust systems.
Engine production is the amount of engines that are produced
out of a given engine plant. This type of query is run by suppliers that are
sending components to an engine facility such as blocks, heads, cams, pistons,
and crankshafts.
- What is the difference between CSM's premium and abbreviated Market Level Production Forecasts?
-
Our premium Global Vehicle Production Forecasts contain regional and market-level
economic, sales, production, manufacturing and capacity data, and OEM
strategies. Additional benefits include CSM Insights quarterly newsletter, CSM
Insider Series Client Briefings, training and unlimited analyst support. This
service allows access to CSM AutoBase, CSM Advance Efiles and CSM quarterly
printed reports.
For a low-cost alternative to CSM Worldwide's premium Vehicle
Production Forecasts, CSM offers abbreviated Market Level Vehicle Production
Forecast Services. No analyst support is provided with this service.
Go to the
service page of the CSM website for more information.
- Which countries are included in each region?
-
Europe: Austria, Belgium, Bosnia-Herzegovina, Czech Republic, Finland,
France, Germany, Hungary, Italy, Netherlands, Poland, Portugal, Romania,
Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Turkey, Ukraine and The United
Kingdom
Greater China: China and Taiwan
Japan/Korea: Japan and South Korea
Middle East/Africa: Iran and South Africa
North America: Canada, Mexico and The United States
South America: Argentina, Brazil, Chile, Colombia, Ecuador,
Uruguay and Venezuela
South Asia: Australia, India, Indonesia, Kazakhstan,
Malaysia, Philippines and Thailand
- How do I get an invitation to the CSM Client Briefings?
-
On the contact page of the CSM website you will see
contact details for each regional office. Contact the appropriate regional
office or email info@csmauto.com
to submit a request.
- Who do I contact for help with creating AutoBase queries?
-
Once you have logged in to CSM AutoBase™ you can click on the "HELP"
menu tab for a detailed guide on how to create AutoBase queries. If you still have questions, please email
info@csmauto.com
and a client services representative will contact you shortly.
- How do I get a price quote if I am interested in a CSM service?
-
Go to the contact page of the CSM website and fill out the inquiry form or contact one of our regional offices directly.
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